By
Tim
Metz
on
October 8, 2020
We still receive questions about Saent Buttons often, even though it’s been more than two years since the latest production run. Below you will find answers to the five most common questions we receive.
We still receive questions about Saent Buttons often, even though it's been more than two years since the latest production run. Below you will find answers to the five most common questions we receive.
That's the short of it, below more context.
We've sold through two production runs of buttons and shipped out our last inventory in the first half of 2017. Soon after that, our business model got stuck, since we were not making enough margin from the buttons nor the software to initiate a third production run. 😥
We're currently 100% focused on creating a new Saent macOS application called Lifeline (you can download it here in the App Store). Software has always been at the center of our vision, complemented by physical products. To deliver on this plan, we first need to get the software right before adding hardware products.
Creating physical products is one of our core competencies (thanks to our Cofounder Russell Haines). Once we're happy with Lifeline's performance and have enough people on the waiting list, we'll start another production run.
Leave your email address in this form to put yourself on the waiting list.
Even though many people loved the original Saent desktop software, it had a lot of issues. Both from an architectural point of view, as well as from a UX perspective.
Because of the technical architecture, we cannot continue support for the server infrastructure required for the original software. As such, the Saent 1.0 application is not available for download anymore. If you have a copy running on your computer and it still works, then make sure you don't log out if you want to keep using it.
Lifeline currently doesn't connect to the button, but we will connect it in the future. We actually believe the UX of Lifeline is better suited for synergies with the button than the original software. But, we first have to make sure it's working well before adding complexity by connecting the button.
Don't hesitate to reach out to us by email or on Twitter with any other questions, suggestions, or feedback you might have.